Fast Delivery
We always deploy new servers within the same day, and we always give out a surprise by delivering in hours.
High Performance Hardware
We keep up to date by only using the latest quality hardware such as Supermicro, Intel CPUs and SSD hard drives.
Always-available Support
Our dedicated team of technical experts is available 24/7 in the belief that customer satisfaction should be our first priority.
99.9% Uptime Guarantee
We know that uptime is very important to your business, therefore, we go that "extra mile" to ensure 99.9% uptime.
Premium BGP Network
We utilize multiple upstream transit providers in our BGP blend with a focus on availability all over the world.
One stop Solution
We offer everything your business needs, just tell us your demands and we will see how we can make it happen for you.
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How and when will I be invoiced?
All prices and payments are in US Dollars (USD). Payments can be made via credit cards, Alipay, Wechat Pay, UnionPay, Bitcoin, PayTM, India UPI, DOKU, Webmoney and Paymentwall, and must be paid in advance of each billing cycle.
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Will I need to sign a contract?
No, we don't force the signing of contracts. If you would like a contract, please contact our sales team for further information.
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Are the servers managed or unmanaged?
All of our servers are unmanaged by default, which means you need to manage the servers by yourself. If you require managment, please contact our sales team for further information.
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My order was labeled as Fraud, what should I do?
Occassionally our fraud detection can mark legitimate orders as fraud, and we do appologize in advance. If this happens to you, simply open a support ticket and supply the required identification to process the order.
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Can you provide a coupon code or discount?
We have promotions regularly, you can subscribe to our newsletter for the latest promotions. Discounts are automatically applied to longer billing cycles such as quarterly and annually at checkout.
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Can you help me migrate the old server?
Our qualified team can help migrate your current server to TheStack. Some fees may apply, consult with our sales representatives for details.