Junior Infrastructure Consultant

Role

Junior Infrastructure Consultant

Location

Kochi, Kerala, India

Experience

0 - 2 Years

Qualification

B. tech Computer Science / Masters in Computer Application or Any Engineering Degree

Added Advantage

Red-hat Certification or Linux Fundamentals Course completed

Job Description

  • Develop a good understanding of our web hosting products features and use cases
  • Understand the main competitors and make weekly marketing plans and targets
  • Post promotion articles on target websites and platforms
  • Answer to live chats and Level I technical tickets from customers
  • Help manage community efforts with user groups
  • Create new contacts, converting contacts into leads, and converting leads to clients.
  • Carry out tasks under the supervision of mentor
  • Identification of various server issues and act according to the guidelines
  • Documentation of issues

Skills Required

  • Excellent written and verbal communication skills
  • Ability to convince customers regarding services and the effort cost by means of sales skills and technical skills
  • Ability to handle English language as if it is your first language.
  • General knowledge of Networking, Hardware, software and other emerging tools in the field of Infrastructure management
  • Proficient in Linux and web-hosting field
  • Good knowledge about Public Cloud and emerging cloud tools - Purpose and use cases
  • Good Knowledge on Web server, Mail server, DNS, FTP, SSH
  • Good understanding about usage and purpose of Firewalls
  • Good Team player - Able to work independently and well on a team.
  • Caring and no bossy attitude.
  • Willingness to share your knowledge with your colleagues.
  • Passion to excel in whatever you do.
  • Creative thinking and ability to ‘think outside the box’ are ESSENTIAL.
  • Honesty and Integrity
  • The ability to respond effectively under pressure.

Interested in this position? Apply Now