Junior Infrastructure Consultant
Role
Junior Infrastructure Consultant
Location
Kochi, Kerala, India
Experience
0 - 2 Years
Qualification
B. tech Computer Science / Masters in Computer Application or Any Engineering Degree
Added Advantage
Red-hat Certification or Linux Fundamentals Course completed
Job Description
- Develop a good understanding of our web hosting products features and use cases
- Understand the main competitors and make weekly marketing plans and targets
- Post promotion articles on target websites and platforms
- Answer to live chats and Level I technical tickets from customers
- Help manage community efforts with user groups
- Create new contacts, converting contacts into leads, and converting leads to clients.
- Carry out tasks under the supervision of mentor
- Identification of various server issues and act according to the guidelines
- Documentation of issues
Skills Required
- Excellent written and verbal communication skills
- Ability to convince customers regarding services and the effort cost by means of sales skills and technical skills
- Ability to handle English language as if it is your first language.
- General knowledge of Networking, Hardware, software and other emerging tools in the field of Infrastructure management
- Proficient in Linux and web-hosting field
- Good knowledge about Public Cloud and emerging cloud tools - Purpose and use cases
- Good Knowledge on Web server, Mail server, DNS, FTP, SSH
- Good understanding about usage and purpose of Firewalls
- Good Team player - Able to work independently and well on a team.
- Caring and no bossy attitude.
- Willingness to share your knowledge with your colleagues.
- Passion to excel in whatever you do.
- Creative thinking and ability to ‘think outside the box’ are ESSENTIAL.
- Honesty and Integrity
- The ability to respond effectively under pressure.
Interested in this position? Apply Now